Orders can be placed using the form above, by reaching out via email or our contact page, or by telephone. Once we receive your order, we will reach out to confirm the order, collect a little more information, and arrange with you for delivery.

We offer several options of vase for our arrangements, including standard, upgraded, Artist, and Collectors vessels. Standard vases included with your order will be opaque glass in a neutral color; upgraded vases are hand made, and include points of distinction such as material, technique, or form. Artist and Collector’s vessels are one of a kind pieces of fine art with varying aesthetics and price points. If you are interested in exploring the different vessels we offer for an order, please contact us here. We would love to answer your questions!

We are more than happy to accommodate custom requests, with the size of an arrangement reflecting overall budget. If you are interested in a price point beyond those listed on the site, please contact us and we would be happy to explore available options.

Designer’s choice refers to a floral approach that emphasizes artistry and creative vision over replicating predetermined recipes or established arrangements. Instead of offering a set collection of shapes, sizes, and colors and seeking to reproduce a specific look each time a bouquet is ordered, our work is crafted specifically for you and your purpose with each piece being one of a kind. This way, we are able to explore what is the most captivating in any given season and focus on celebrating beauty where it can be found.

Flowers are selected based on seasonality, availability, and trying to source blooms that are unexpected and unforgettable. Often times, our work is inspired by a specific plant or flower, and an arrangement is crafted around highlighting and celebrating the unique character it brings. Other times we are inspired by what is coming into peak bloom, and allow the Specimen Garden to dictate what we focus on. Regardless of when you order a custom arrangement, you can be sure that varieties will be selected with care and intention, and arranged to celebrate their unique nature.

All of our custom orders are designer’s choice arrangements, meaning that we do not design to a specific style or brief. Our custom work is offered in either cool color tones such as purples, blues, and soft pinks in or warm tones like yellows, oranges, and golden shades, but relies on exploring the changing of the seasons when selecting specimens. As such we cannot guarantee any requests.v

Delivery is included in an arrangements price for up to 15 miles from our studio in Belmont, CA. Distances between 15 and 25 miles from the studio are available for an additional $30 fee. If you are interested in having work delivered  further than this, please contact us to discuss possible options.

Deliveries are offered in either a morning window [9 am to 3 pm], or an evening window [3 pm to 7 pm].

Given the custom nature of our work, we select and purchase flowers for each individual order and do not maintain an inventory of blooms throughout the week. Because of this, orders must be placed a minimum of 48 hours in advanced of a delivery to allow time to create your one of a kind arrangement.

Custom orders can be modified or cancelled up to 48 hours before delivery. Payment is collected at the time an order is placed, so if you need something changed about an upcoming delivery, please reach out to us directly to explore options.

As a perishable product that is highly responsive to environment, custom arrangements are non-returnable. We guarantee our flowers for the first 24 hours after delivery, so if there are any issues with the condition of your arrangement in that time, please contact us with photos and a description so that we can remedy the situation. With appropriate care, your arrangement should last 5-7 days or more. Care guidelines can be found here.